Airlines
Passengers with reduced mobility
Lost & Found
CIP Services
Duty Free
Contact
ICF Portal

  

 

Q: Where can I leave my luggage at the airport?
See our information on baggage services

Q: Is there a mosque at Antalya Airport?
Yes, there is. See our information on prayer rooms

Q: Could you please supply me with a schedule of the bus that runs between Antalya city and the airport?
See our information on bus to Antalya’s city centreand on airlines’ shuttle buses

Q: Is there a bus connection between Terminal 1 and Terminal 2? 
See our information on bus connection between the terminals

Q: Is there a 24-hour taxi service at Antalya Airport International Terminal 1?
Yes, there is. See our information on taxi services

Q: Do I need a visa?
See our passport and visa information

Q: What are the customs procedures at Antalya Airport?
See our information on customs

Q: What is the distance between the Domestic and the International Terminals at Antalya Airport?
See our overview map and our information on bus connection between the terminals

Q: How early should I arrive at the airport prior to my flight?
We recommend that passengers arrive at the airport at least 120 minutes (2 hours) prior to their flight.

Q: Is there a baggage wrapping service at Antalya Airport?
Yes there is. See our information on baggage services

Q: Is there a bank at Antalya Airport?
Yes there is. See our information on services companies – bank

 Q: Where may I smoke in the Airport?
See our information on smoking areas

Q: Is there wireless Internet (Wi-Fi) access in the terminal?
See our information on wireless Internet access

Q: How do I arrange for a wheelchair to carry me to/from my plane?

Please always contact your airline / tour operator first in order to coordinate the following procedures
On Arrival
The airline or tour operator must be advised in advance of the type of assistance the passenger will need. If the passenger does not have a wheelchair, the airport will provide one.
The airport ground handling personnel can assist passengers on board the aircraft upon request. Transportation will be provided for passengers to the arrival hall directly from the aircraft upon request.
Passengers requiring special assistance have priority going through passport control where a special cabin is provided for them.
A special lift to the baggage claim area is reserved for such passengers. Escorts assist these passengers to retrieve their baggage. After completion of all arrivals procedures, passengers are escorted to the welcome desks.
Before Departure
If the passenger does not have his/her own wheelchair, the tour operator will provide one. Passengers travelling individually are provided with wheelchairs at the information desk.
If needed, escorts are provided to take passengers to their aircraft. Special needs passengers are given priority at the check-in desk and go through a special cabin at passport control.

Read more about our barrier free airport
Q: How can I contact the Lost and Found Office?
See contact details of the Lost and Found Office

Q: How can I find out if a flight has arrived?
At the airport, our flight monitors show you whether a flight has arrived.
You can also see the live flights information on our web page. 

Q: When do I need to check in for my flight?
See our information on check-in